Payment Policy
PAYMENT POLICY
1. Accepted Payment Methods
At CuraContinua we offer secure and reliable payment options to ensure a smooth checkout experience.
We accept the following payment methods:
Online Payments:
- Credit and debit cards (Visa, MasterCard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
2. Payment Processing
- Payment must be completed at the time of purchase.
- Orders will only be processed and shipped once full payment has been received.
- If a payment is declined, failed, or flagged as high-risk, the order will not be confirmed.
We reserve the right to cancel any order where payment authorization is not successfully completed.
3. Pricing and Currency
All prices are listed in Australian Dollar (AUD).
Prices may change without prior notice.
We offer free shipping on all orders, without a minimum order amount.
4. Secure Payment Processing
CuraContinua uses:
- SSL encryption
- Secure Shopify payment gateways
- PCI-DSS compliant payment providers
We do not store any credit card or sensitive payment information on our servers.
All transactions are processed through certified third-party providers.
5. Refunds and Chargebacks
Refunds are processed in accordance with our Refund & Return Policy.
If you believe there is an issue with your transaction, please contact us first at: info@curacontinua.com
In the case of a disputed transaction, we reserve the right to provide supporting documentation to the payment provider
6. Fraud Prevention
CuraContinua reserves the right to cancel or pause any order suspected of fraud or unauthorized activity. Additional verification of identity may be required for transactions with high value.
Company Information
Business Name: CuraContinua (part of Sho Oil Distribution)
Address: Sint Jansberg 21, 9202 EC Drachten, The Netherlands
Company Registration Number: 73249742
VAT-Number: NL002397943B19
Email: info@curacontinua.com
Phone: +31 6 12345678
Customer Service Hours (GMT+10)
Monday – Friday: 9AM - 6PM
Saturday - Sunday: 10AM - 4PM
We strive to respond to your email within 24 hours.
Thank you for choosing Cura Continua